General & Getting Started

Information on Using Screening System.

Search ID Number (Report Number)
Each Search Ordered in the InfoCheckUSA Screening System has a SEARCH ID Number. When filling out a Support Ticket please enter the REPORT SEARCH ID Number ...
Sat, 11 Jan, 2014 at 11:09 AM
Can You Verify Income from Tax Returns?
IncomeChek is a Web-accessible income verification solution that provides companies with an efficient and cost-effective way to verify an individual’s incom...
Sat, 11 Jan, 2014 at 11:09 AM
What does "NOT FCRA COMPLIANT" mean on my Civil Record Report?
Employers and Landlords must abide by FCRA when taking adverse action against an applicant based on their Background Check therefore our Reports are FCRA co...
Sat, 12 Jul, 2014 at 4:06 PM
What are the News Flash Alerts on my Account Homepage?
Important System and/or Product ALERTS will now appear on your Account DASHBOARD at the top of the screen - multiple messages will be scrolled.    
Sat, 11 Jan, 2014 at 11:09 AM
FACT ACT Disclosure
FACT Act Disclosure The Fair and Accurate Credit Transactions Act (FACT Act) was enacted in 2003 and amends the Fair Credit Reporting Act (FCRA), a federa...
Wed, 29 Mar, 2017 at 8:10 AM
How Do I Get My Reports in PDF Format?
You can get your reports sent to your email via PDF format or HTML embedded format. STEP 1: Login to your Account and select the MY ACCOUNT tab then USER ...
Sat, 11 Jan, 2014 at 11:09 AM
How do I turn off the Screening Statistics eMail Report?
To unsubscribe or modify the Screening Statistics Report: (1) Login to your online account and select the MY ACCOUNT tab. (2) Under your profile USER ID...
Sat, 11 Jan, 2014 at 11:09 AM
What is your Account Password Policy?
Our Account Password Security Requirements: Users must reset their password every 90 days. Users are not allowed to use any of their previous 4 passw...
Sat, 11 Jan, 2014 at 11:09 AM
How to Save Orders in Progress?
Clients are NOW able to save in progress orders and retrieve them at a later time. This feature appears on the Ordering Screen (ie ORDER REPORTS), below the...
Mon, 10 Feb, 2014 at 2:59 PM
Create a Custom Order Bundle
(1)  Login to your account and select ORDER REPORTS. (2) Enter your APPLICANTS information. (3) Under Select Packages/Searches - select ORDER I...
Thu, 4 Sep, 2014 at 5:34 PM