Accounting & Billing

Information on Billing.

Refund Policy
Due to the nature of our Business, we DO NOT provide Refunds for the following Instant Searches: Criminal, Sex Offender, Social Security Number, Homeland Se...
Thu, 9 Jan, 2014 at 1:28 PM
Where do I mail my Payment?
Payments should be made by company check to: InfoCheckUSA 8010 Blue Ash Rd Cincinnati OH 45236
Wed, 29 Mar, 2017 at 8:09 AM
What is an Accounting Bar?
You may receive a notice that an Accounting Bar is on your Account if: You have a Past Due Invoice You just applied for a Billing Account Sometime...
Mon, 7 Apr, 2014 at 7:15 PM
Why is there a $1 charge on my Credit Card?
When you setup an account for the first time or place an order, the system charges $1.00 to your card to verify that the card is good and valid.  In addit...
Thu, 9 Jan, 2014 at 1:28 PM
Can I make a Credit Card Payment Online?
YES - If you are on NET 30 Billing but would like to make a secure online payment with a credit card you can do so from your online account. (1) Login and...
Mon, 31 Mar, 2014 at 10:28 AM
How do I Update or Replace my Credit Card Information?
You may UPDATE or REPLACE your credit card information from your online account. Login and select the MY ACCOUNT tab then ACCOUNTING then UPDATE OR REPLAC...
Thu, 9 Jan, 2014 at 1:28 PM
Why is there an additional charge for a County Criminal Check?
You may see an Additional Charge on your Account for the Following: You ordered one of our INSTANT Criminal Database checks and it came back with Records (...
Fri, 12 Jan, 2018 at 9:30 AM
What are your payment methods?
We accept all 4 major credit cards or we can provide NET 30 Billing (Must be Approved) with payment by company check only.
Thu, 9 Jan, 2014 at 1:28 PM
When do you send out Invoices?
Invoices are emailed every 30 days (on the first of the month). We do not snail mail invoices due to the cost and time involved. You have 24/7 access to a...
Thu, 9 Jan, 2014 at 1:28 PM
What company name will show on my Credit Card Statement?
InfoCheckUSA will be listed on your statement.
Wed, 19 Feb, 2014 at 3:01 PM