You will receive a "DRIVER NOT FOUND" or "RECORD NOT FOUND" or  "DL# AND NAME DO NOT MATCH" on an MVR REPORT if:

  • #1 Issue: You entered an incorrect Drivers License Number.
  • #2 Issue: You entered an incorrect Name.
  • #3 Issue: You entered an incorrect Date of Birth.

Our reports are transmitted DIRECTLY from the DMV DATABASE therefore we CANNOT provide a REFUND for "NOT FOUND" reports.

Recheck all entered information and re-order the report.